"Change . . . To the fearful it is threatening because it means that things may get worse. To the hopeful it is encouraging because things may get better. To the confident it is inspiring because the challenge exists to make things better."King Whitney Jr I'm a Certified Usability Analyst with over ten years’ experience in user research and advocacy, interface design, and usability testing. I have worked within the Software Development Life Cycle to produce detailed prototypes and design specifications. I've also worked in Agile and hybrid environments. I consistently align design with business and data requirements to create interfaces that comply with users’ needs and workflows - creating easy to understand and productive experiences for web applications, customer portals, and enterprise software.
I purchased my first MAC in 1994. It came with a modem. I discovered the internet. I was hooked. I got a web design certificate and spent many nights coding sites by hand (it is amazing how many cat fights you hear at three a.m.). I went to work for a software company. I fell in love with designing for usability and finding opportunities to contribute to the ease-of-use of an end product. I became a Certified Usability Analyst via Human Factors in 2004. I learned that: there are lots of solutions to any given problem, some more elegant than others; that it is much easier to tear down a thing than to build it; that logic, like beauty, is sometimes in the eye of the beholder. And I was really proud when my kids spontaneously started spewing “that’s bad UI”, like a curse, when faced with unworkable things.
Body of work includes usability design and advocacy, business analysis and program management, and usability testing for enterprise applications and web sites.
I've provided usability research, design, and tested for enterprise business applications, start-ups, non-profits and government entities in waterfall, agile, and hybrid environments. I have been embedded in Marketing, Development and IT departments and have provided the many types of deliverables: paper prototypes, interactive prototypes, site maps, activity diagrams, style guides, and usability test results.
Over ten years experience designing user interfaces, establishing information architecture, and ensuring appropriate workflow.